What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do I need a membership?

    Asked by cphillips18 on January 16, 2017 at 05:13 PM


    I am with National Charity League and we are hosting two fundraisers, one 60 person event in Feb. and one 80 person event March.  The question I have is do I need to purchase a membership if I want to use your online form exclusively for our guests to register and pay?  If so which one would I need?  

    Also can I have one person register for 4 tickets on one form?   Let me know.

    Thank you,

    Robin Phillips

    Page URL:

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    JotForm Support

    Answered by BDAVID on January 16, 2017 at 09:27 PM

    If you will create a payment form, you can only receive up to 10 payments per month, in that case, it is necessary to upgrade. You could start with the Bronze Plan which allows you to receive up to 1000 payment submissions per month.

    For selling tickets, you can use the Ticket Purchase widget: https://widgets.jotform.com/widget/ticket_purchases 

    Or, the Inventory widget which allows choosing more than one item at a time: https://widgets.jotform.com/widget/inventory 

    Let us know if you need more help.

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    Answered by cphillips18 on January 17, 2017 at 08:04 PM

    Okay thank you, I just upgraded to the Bronze level.  

    This form is specifically for an event and I want to make sure that those registering can only purchase up to 4 tickets per registration form.  How can I specify that?  Also does my form look appropriate for purchasing a ticket for an event?  I want to make sure I have ALL the right fields since I have never done this before

    Thank you so much for your help!

    Robin Phillips