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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Creating a clickable link on my Pre-launch form

    Asked by PittsAiren289 on January 16, 2017 at 06:31 PM

    On the sponsored box form, how do you create the link, or even change the information within the box if you make a mistake?    


    Look at this link:  https://form.jotform.com/70110432414135

    Clickable prelaunch@nspirenetwork.com  

    Look at my link:  https://www.jotform.com/70124468620148

    Un-click-able prelaunch@nspirenetwork.com 



    Page URL:

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    JotForm Support

    Answered by BDAVID on January 16, 2017 at 10:18 PM

    The reason why the email is clickable in this form https://form.jotform.com/70110432414135, is because it is possible to create a clickable email link in a Text field, example:

    However, it is not possible to do it in a Heading field:

    You should use a Text field type which is found under the Basic fields tab, if you want to create the link.

    Let us know if you have more questions.