What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    24/7 Support Team, I need your help.

    Asked by fabulousphotos on January 16, 2017 at 07:48 PM

    I see there is no way to directly contact you, but it says you're available 24/7. I don't know how to get in touch.

    I have two forms I just built on different tabs that are just spinning on the save button. They won't save. If I open a new tab of jotform and view my forms, they're not all there.



    What do I do??


  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 16, 2017 at 10:43 PM

    We had a temporary glitch that prevented forms to be saved, but the issue was solved.

    Another support representative answered additional info here:



  • Profile Image

    Answered by fabulousphotos on January 17, 2017 at 01:28 AM

    I ended up re-doing it all. Thank you though. Having new issues thought. I will post a new thread.