Not Receiving email notifications

  • brokersite
    Asked on January 16, 2017 at 9:14 PM

    Hi none of the emails configured on your system are receiving any kind of notification.

     

    DO you have an issue?

     

    https://form.jotform.co/brokersite/funnel-feeder is our link.

  • amy
    Replied on January 17, 2017 at 12:57 AM

    Hi,

    I inspected your form and when I check your e-mail history, I cannot find any issue with it. Would you please display the screenshot which I have shared with you below?:

    Not Receiving email notifications Image 1 Screenshot 30

    As you can see from the screenshot everything seems okay with your e-mails.

    Also, you can check your e-mail history by following this link, after you login to your account. You should select the action type as "Emails" and you can select any time range which you want to display.

    We have a user guide for detailed information which is related to view all your form email history.

    Another point I would like to remark that sometimes our e-mails can be dropped to the Junk folder. Please check your SPAM folder and if you find any e-mail from us in your SPAM, please mark it as not spam.

    Not Receiving email notifications Image 2 Screenshot 41

    I hope this helps.

    If your problem persists, please let us know.

    Kindest Regards.

  • Ashwin JotForm Support
    Replied on January 17, 2017 at 3:47 AM

    Hello brokersite,

    We have received an empty response from you. If you have replied form your email, please click on the following URL to reply again:  https://www.jotform.com/answers/1036161

    Thank you!