Not Receiving email notifications

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    Asked on January 16, 2017 at 09:14 PM

    Hi none of the emails configured on your system are receiving any kind of notification.


    DO you have an issue?

  is our link.

  • Profile Image
    Answered on January 17, 2017 at 12:57 AM


    I inspected your form and when I check your e-mail history, I cannot find any issue with it. Would you please display the screenshot which I have shared with you below?:

    As you can see from the screenshot everything seems okay with your e-mails.

    Also, you can check your e-mail history by following this link, after you login to your account. You should select the action type as "Emails" and you can select any time range which you want to display.

    We have a user guide for detailed information which is related to view all your form email history.

    Another point I would like to remark that sometimes our e-mails can be dropped to the Junk folder. Please check your SPAM folder and if you find any e-mail from us in your SPAM, please mark it as not spam.

    I hope this helps.

    If your problem persists, please let us know.

    Kindest Regards.

  • Profile Image
    Answered on January 17, 2017 at 03:47 AM

    Hello brokersite,

    We have received an empty response from you. If you have replied form your email, please click on the following URL to reply again:

    Thank you!