What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not Receiving email notifications

    Asked by brokersite on January 16, 2017 at 09:14 PM

    Hi none of the emails configured on your system are receiving any kind of notification.


    DO you have an issue?


    https://form.jotform.co/brokersite/funnel-feeder is our link.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by amy on January 17, 2017 at 12:57 AM


    I inspected your form and when I check your e-mail history, I cannot find any issue with it. Would you please display the screenshot which I have shared with you below?:

    As you can see from the screenshot everything seems okay with your e-mails.

    Also, you can check your e-mail history by following this link, after you login to your account. You should select the action type as "Emails" and you can select any time range which you want to display.

    We have a user guide for detailed information which is related to view all your form email history.

    Another point I would like to remark that sometimes our e-mails can be dropped to the Junk folder. Please check your SPAM folder and if you find any e-mail from us in your SPAM, please mark it as not spam.

    I hope this helps.

    If your problem persists, please let us know.

    Kindest Regards.

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    JotForm Support

    Answered by ashwin_d on January 17, 2017 at 03:47 AM

    Hello brokersite,

    We have received an empty response from you. If you have replied form your email, please click on the following URL to reply again:  https://www.jotform.com/answers/1036161

    Thank you!