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Google Drive Integration stopped working on my formsAsked by 1sixty8 on January 16, 2017 at 09:57 PM
Yesterday it was working and today it stopped. I've run some test submissions and they should up in the JotForm inbox but do not follow through to the Google Drive folders
We apologize for any inconvenience caused. We currently have issue with our Google drive integration feature.
I have submitted your thread to the higher team support so that you can be notified once we have fixed the problem.
What I suggest you try also for initial troubleshooting is to remove the google drive integration on your form. And then add the integration again by redoing the process.
Hopefully the process of re-integration will resolve it.
First of all, I apologize for the inconvenience caused.
I have separated your request into its own thread, as we try to keep each thread about a single instance/issue. We will be addressing it ASAP and you will be notified over there when an answer is sent: https://www.jotform.com/answers/1036463
Thank you for understanding, and again apologies for the trouble.
Setting up a new integration did not work.
FYI "Mitch" above is me. Don't start a new thread.
I have tried integrating Google Drive with a new form using my testing account and the issue seems to be persisting. I see that the issue is already assigned to one of our development team members and they will be looking into.
Once we have any update in this regard, you'll be posted here. Thank you for your patience and understanding.
Sorry for the trouble. Issue should be fixed now. Please test it and let us know if issue still persists.
it's been working since last night.
Thank you for all your help.