Email customers completed PDF link

  • accracorp
    Asked on January 16, 2017 at 10:44 PM

    I would like to create a customer service form that customers fill out.

    I would like the contents of the form to be emailed to the customer once complete as a .PDF. (or a link to the .PDF)

     

    Once emailed the .PDF / Link the customer can then print the form and attach it to box of goods they wish to return. 

     

    What would be the best way to achieve this?

     

    The form is located at this link: https://form.jotform.com/70158097364966

  • John_Benson
    Replied on January 17, 2017 at 2:15 AM

    You can add an Autoresponder Email to your form and enable the PDF attachment. It will automatically send a PDF attachment to the user. Here's how:

    1. Open your form and click the Emails button in the Form Builder.

    Email customers completed PDF link Image 1 Screenshot 50

    2. Click the +Create New Email button. 

    Email customers completed PDF link Image 2 Screenshot 61

    3. Select the Autoresponder Email button.

    Email customers completed PDF link Image 3 Screenshot 72

    4. Go to the Advanced tab and enable the PDF Attachment. Click the Save button when you're done.

    Email customers completed PDF link Image 4 Screenshot 83

    Once the user download the PDF attachment via Email, they can print it and attach it to the box. 

    Hope that helps. If you have any questions, please contact us again. Thank you.