Fillable PDF Form: One sub label does not appear in PDF form

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    kimminsuk
    Asked on January 17, 2017 at 12:38 AM

    I have insert sub label for some fields (Host id & host name). After i saved as PDF, the sub label refused to appear. I have attached the PDF form for your reference.

    Thank you for your assistance.

    Regards

    Jocelyn

  • Profile Image
    Charlie
    Answered on January 17, 2017 at 03:32 AM

    Apologies for the inconvenience.

    I was able to replicate the problem by cloning your form. 

    Here's the sub label in the live form:

     

    But when form is converted to a fillable PDF, it does not display there. 

     

    I have forwarded this to our back-end team to have it checked and fixed. We will update you on this thread as soon as we hear any news. Again, our apologies.