What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why am I getting a "False" message on save?

    Asked by Bryanna Whitney  on January 17, 2017 at 01:24 AM

    How can I find the error?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Charlie on January 17, 2017 at 03:36 AM


    That error happens usually when you have been logged out to your account. You can try opening a new tab and navigate to https://www.jotform.com, see if you are still logged in to JotForm. If not, log back in and refresh the page. 

    Let us know if that helps.