Troubleshoot google spreadsheet integration

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    Asked on January 17, 2017 at 01:26 AM

    My google spreadsheet integration stopped recording submissions. Is there anyway to troubleshoot this?






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    Answered on January 17, 2017 at 03:49 AM

    Hi Alex,

    Apologies for the inconvenience. I tried to fix the integration on our end, could you please check again if your spreadsheet is now updated? If not, please trt removing the integration and re-integrating it again.

    I tested the Google Spreadsheet integration on my end and it seems to be working as expected.

    We'll wait for your response. 

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    Answered on January 17, 2017 at 09:45 PM
    Thank you! working now
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    Answered on February 06, 2017 at 07:15 PM

    I have the same problem! I disabled and re-integrated my form with google spreadsheet several times and the problem still exists. Could you kindly help me to fix it and make my submissions appeared in the spreasheet automatically?

    My form:


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    Answered on February 06, 2017 at 10:15 PM

    Hello Leoling,

    I have just responded to the other thread you have created. Please check my response there.