500 Internal Server Error: I cannot see the submissions on mobile devices as well as photos

  • fabulousphotos
    Asked on January 17, 2017 at 1:30 AM

    I created a form tonight. Two people who filled the form out from their phone got an error screen. I have a screenshot of one.

     

     

    Also, I used the "file upload" feature and can't view the photos that people have attached. 

    Jotform Thread 1036394 Screenshot
    Page URL: https://www.jotform.com/fabulousphotos/fabulous-photos-model-call--dancers
  • Özlem JotForm Developer
    Replied on January 17, 2017 at 4:08 AM

    Hi,

    We are sorry for the trouble that caused to you. 

    I have test your last modified form and upload some files. I have checked your submissions and I didn't replicate any issue. Could you please check again?

    The issue still persists, please feel free to let us know.

    Thank you.