500 Internal Server Error: I cannot see the submissions on mobile devices as well as photos

  • Profile Image
    Asked on January 17, 2017 at 01:30 AM

    I created a form tonight. Two people who filled the form out from their phone got an error screen. I have a screenshot of one.



    Also, I used the "file upload" feature and can't view the photos that people have attached. 

  • Profile Image
    Answered on January 17, 2017 at 04:08 AM


    We are sorry for the trouble that caused to you. 

    I have test your last modified form and upload some files. I have checked your submissions and I didn't replicate any issue. Could you please check again?

    The issue still persists, please feel free to let us know.

    Thank you.