What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    500 Internal Server is displayed after the form is submitted.

    Asked by fabulousphotos on January 17, 2017 at 03:31 AM

    I was told my forms are having the same issue tonight. Perhaps a glitch. I know it happened twice from a phone, but an actual computer seemed to work.


    Annoying :/

  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 17, 2017 at 03:38 AM

    Hello fabulousphotos,

    I'm sorry for the trouble caused to you. 

    I did test your form from computer as well as from a mobile device and did not find any issue with that. I was able to submit it successfully.

    I would suggest you to please test your forms again and get back to us if the issue persists. We will report it to our backend team.

    Thank you!

  • Profile Image

    Answered by divyanshuanand on January 17, 2017 at 04:31 AM

    Issue sorted. Thanks


    WIll let you know in case we face issues like this again

  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 17, 2017 at 04:55 AM

    Hello divyanshuanand,

    I am glad to know that your issue is resolved. 

    Do get back to us if you have any questions.

    Thank you!