What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Another issue i did setting for response email, but still email is coming from jotform email id for both reply email and response email, kindly check

    Asked by akramkhan23 on January 17, 2017 at 04:14 AM
    Another issue i did setting for response email, but still email is coming from jotform email id for both reply email and response email, kindly check this issue.
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    JotForm Support

    Answered by Chriistian on January 17, 2017 at 04:47 AM

    Hi,

    If you don't want to use the JotForm email as a default email, you can change this by adding the email address you prefer. Please see this guide on Setting Up an Autoresponder Email.

    How to Add a Custom Sender Address to an Email Alert.

    For more info about Email Notifications, kindly check out this guide: Explanation of Email Notification and Autoresponder Settings

    Let us know if you need further assistance.
    Regards