I already downgrade to free package but you still cut my money

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    mijjie
    Asked on January 17, 2017 at 06:11 AM

    please refund money to me.

  • Profile Image
    Helen
    Answered on January 17, 2017 at 07:53 AM

    Hi,

    Thank you for contacting us and sorry for this inconvenience.

    I have requested to our manager refund your payment. Also, I have downgraded your account to FREE.

    Your money will refund to you. 

    Please let us know if you need any questions or issue.

  • Profile Image
    mijjie
    Answered on January 17, 2017 at 10:45 PM
    thank you
    ...