Can't access form via link

  • sadiag
    Asked on January 17, 2017 at 6:53 AM

    I am not able to access form via Explorer. Can you please advise

    Jotform Thread 1036656 Screenshot
  • Ian
    Replied on January 17, 2017 at 9:02 AM

    I am not sure if i understand the issue correctly. But if you could let us know what you are trying to achieve, then we will be in a better position to help you.

    Did you download the source to your local PC?

    Let us know the steps to replicate the issue at our end.

     

  • sadia
    Replied on January 17, 2017 at 9:06 AM

    I have created a form and wanted to test it. I generated a link via the publish option.

    I keep getting above error message and cant access via the link

  • Ian
    Replied on January 17, 2017 at 9:17 AM

    There was a temporary issue, which is fixed now. Please test the form again after clearing your Browser cache.

    If you still face any issue let us know.

  • sadiag
    Replied on January 17, 2017 at 9:19 AM

    I have re-tried and still get same error message

  • David JotForm Support Manager
    Replied on January 17, 2017 at 11:01 AM

    Here is how to get the forms direct link:

    Cant access form via link Image 1 Screenshot 20

    The link is working, please try it: https://form.jotformeu.com/61596043430351 

    Let us know if you need more help.