What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can't access form via link

    Asked by sadiag on January 17, 2017 at 06:53 AM

    I am not able to access form via Explorer. Can you please advise

  • Profile Image

    Answered by Ian on January 17, 2017 at 09:02 AM

    I am not sure if i understand the issue correctly. But if you could let us know what you are trying to achieve, then we will be in a better position to help you.

    Did you download the source to your local PC?

    Let us know the steps to replicate the issue at our end.


  • Profile Image

    Answered by sadia  on January 17, 2017 at 09:06 AM

    I have created a form and wanted to test it. I generated a link via the publish option.

    I keep getting above error message and cant access via the link

  • Profile Image

    Answered by Ian on January 17, 2017 at 09:17 AM

    There was a temporary issue, which is fixed now. Please test the form again after clearing your Browser cache.

    If you still face any issue let us know.

  • Profile Image

    Answered by sadiag on January 17, 2017 at 09:19 AM

    I have re-tried and still get same error message

  • Profile Image
    JotForm Support

    Answered by BDAVID on January 17, 2017 at 11:01 AM

    Here is how to get the forms direct link:

    The link is working, please try it: https://form.jotformeu.com/61596043430351 

    Let us know if you need more help.