What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Phising: Can you enable my form?

    Asked by Loganke09 on January 17, 2017 at 07:24 AM

    The form can't be enabled even if it says it. I also can't post it to facebook or send it in emails. the ReCatcha won't register for me. Please help as soon as possible

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    JotForm Developer

    Answered by Helen on January 17, 2017 at 09:22 AM


    Thank you for contacting us.

    I have checked your forms. Your form contains "Credit Card", "Expiration Date"  fields. You can not directly get personal sensitive information such as password, credit card details. Because it violates our terms of use. If you insist on collecting any of this information, your account will be suspended again.  

    I have deleted these fields and re-activated your account. Your form is enabled now.

    Please let us know if you need any further assistance.