What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not receiving my submissions.

    Asked by garethjohn1 on January 17, 2017 at 07:37 AM

    I am not receiving my submissions to my e-mail gjohn@lccc.co.uk.  Have tried with another account and works fine. 

    It has been used on this account before?


    Many thanks



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    JotForm Support

    Answered by BDAVID on January 17, 2017 at 09:22 AM

    Please check the spam folder, our mail logs shows submissions have been successfully sent: 

    Let us know if you need more help.