What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google Drive Integration is not writing uploads to the designated drive folder

    Asked by switchyardbrewing on January 17, 2017 at 09:00 AM

    I have attempted to copy the form, re-integrate Google Drive, select a new folder - that new folder is created by JotForm's Google Drive integration, however, no uploads will upload to the folder created.

    Uploads are e-Mailed, just not uploaded to Google Drive.

    Page URL:
    https://form.jotform.com/70163846595162

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    JotForm Support

    Answered by Jan on January 17, 2017 at 10:51 AM

    As of right now, we are not having any issues with our Google Drive integration. I tested the integration with a simple form and it was successful. After hitting the submit button, the PDF form submission was created in Google Drive instantly. Here's a screen capture:

    Please try to remove the current integration and create new one. Here's a guide: https://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive.

    I will clear your form cache so that your forms will be refreshed from our servers.

    Let us know if you're still having issues. Thank you.