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Please help us gain access to our accountAsked by Ann Smets on January 17, 2017 at 09:13 AM
to continue on my earlier request for a solution, I reply on the mail I've received from ashwin_d - # 1484658831 - and it seems that we do not have access to the mailbox of i.plaetinck@EDPnet.net
Pls. find another solution for a new login and access to our existing data asap.
Kind regards, Ann Smets
Hi Ann, thank you for contacting us.
For the record, the earlier request that you mentioned is https://www.jotform.com/answers/1036633
After examination of both accounts, I concluded that it's reasonable to grant you access, so I linked your email to the "edpnet" account and sent you a reset password instructions email.
If you need further assistance please let us know. We will be happy to help. Thank you.