- Ann SmetsAsked on January 17, 2017 at 09:13 AM
to continue on my earlier request for a solution, I reply on the mail I've received from ashwin_d - # 1484658831 - and it seems that we do not have access to the mailbox of i.plaetinck@EDPnet.net
Pls. find another solution for a new login and access to our existing data asap.
Kind regards, Ann Smets
- AIDANAnswered on January 17, 2017 at 11:10 AM
Hi Ann, thank you for contacting us.
For the record, the earlier request that you mentioned is https://www.jotform.com/answers/1036633
After examination of both accounts, I concluded that it's reasonable to grant you access, so I linked your email to the "edpnet" account and sent you a reset password instructions email.
If you need further assistance please let us know. We will be happy to help. Thank you.