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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm having trouble removing certain information from the preview before submitting feature.

    Asked by oberlemeats5 on January 17, 2017 at 09:31 AM

    I'd like to the order summary to leave out the widget parts, email validator, and the html text.

    Page URL:
    https://www.jotform.com/?type=widgets&amp;name=terms__conditions&amp;i<br/>d=52948fb29322cd302b00000c

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    JotForm Support

    Answered by BDAVID on January 17, 2017 at 11:14 AM

    I believe you are working with the following form: https://www.jotform.com/70107567010142 

    Upon checking the Preview widget setups, you need to add the exact label of the fields as they appear in your form, in order to exclude them from previewing. In your case it is not working because you listed the IDs:

    I suppose these are the labels you need to list:

    Available Products

    Email Validator

    Additional Requests

    Let us know if you need more help.

  • Profile Image

    Answered by oberlemeats5 on January 17, 2017 at 11:40 AM

    Well I figured out how to get rid off the html text by adding css.  My problem now is it says widget in multiple sections in my order preview.  

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    Answered by oberlemeats5 on January 17, 2017 at 11:45 AM

    I finally figured it out.  All I had to do is add "widget" under the hide labels option.  Thanks for the help.

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    JotForm Support

    Answered by BDAVID on January 17, 2017 at 12:32 PM

    Glad to know that. Open a new thread if you need anything else, we will be glad to assist you.