What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Fields on a newly created form were suddenly removed

    Asked by admissions714 on January 17, 2017 at 11:47 AM

    Hi 

     

    I am having issue viewing a form i was working on today. Can you please assist. 

  • Profile Image
    JotForm Support

    Answered by Mike_G on January 17, 2017 at 01:00 PM

    We would like to apologize for any inconvenience. I see that you are referring to this form: https://www.jotform.com/60525720812954

    I checked the form's revision history and I see that the fields were gone at the same time the conditions were added.

    My suggestion would be is to go to the Revision History Tool of your form and revert to the time when there are still fields in the form.

    Guide: How-to-view-form-revision-history

    After doing so, please try to re-add the conditions that will be removed after reverting.

    If, in any case, you encounter the same issue upon doing this, please do get back to us so we can further assist you.

    Thank you.