What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please Assist

    Asked by admissions714 on January 17, 2017 at 12:02 PM

    Can someone please contact me at tjose001@plattsburgh.edu. I have submitted 2 email tickets with forms disappearing and still not response. 

     

    SUNY Plattsburgh

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    JotForm Support

    Answered by david on January 17, 2017 at 01:09 PM

    It looks like you have another thread regarding this same issue:

    https://www.jotform.com/answers/1036948-Fields-on-a-newly-created-form-were-suddenly-removed

    If you have further questions regarding this issue, please follow up in that thread and we will be happy to assist you further.

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    JotForm Support

    Answered by david on January 17, 2017 at 03:14 PM

    I checked the form's revision history and I see that the fields were gone at the same time the conditions were added.

    My suggestion would be is to go to the Revision History Tool of your form and revert to the time when there are still fields in the form.

    Guide: How-to-view-form-revision-history

    After doing so, please try to re-add the conditions that will be removed after reverting.