Please Assist

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    admissions714
    Asked on January 17, 2017 at 12:02 PM

    Can someone please contact me at tjose001@plattsburgh.edu. I have submitted 2 email tickets with forms disappearing and still not response. 

     

    SUNY Plattsburgh

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    david
    Answered on January 17, 2017 at 01:09 PM

    It looks like you have another thread regarding this same issue:

    https://www.jotform.com/answers/1036948-Fields-on-a-newly-created-form-were-suddenly-removed

    If you have further questions regarding this issue, please follow up in that thread and we will be happy to assist you further.

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    david
    Answered on January 17, 2017 at 03:14 PM

    I checked the form's revision history and I see that the fields were gone at the same time the conditions were added.

    My suggestion would be is to go to the Revision History Tool of your form and revert to the time when there are still fields in the form.

    Guide: How-to-view-form-revision-history

    After doing so, please try to re-add the conditions that will be removed after reverting.