What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Customize Email Alert for address?

    Asked by vincentccw on May 31, 2012 at 02:32 AM

    How do you customize the notification email (address bar section) ?


    I click on the "email alerts" icon and and click on my "notification email", I can customize the others but not the address bar.


    If you refer to my screenshot, the address section, street address line 2, city, postcode, country are all rendered out. Is it possible to remove all the pre-rendered text?

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    JotForm Support

    Answered by idarktech on May 31, 2012 at 04:33 AM


    Here's a guide for that: http://www.jotform.com/help/92-How-to-Strip-Headers-from-Postal-Addresses-in-Email-Alerts

    Let me know if you need anything else. Thanks!

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    Answered by vincentccw on May 31, 2012 at 07:05 AM

    Thanks for the help again, I just try it and works like charm.

    thank you very much!!

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    JotForm Support

    Answered by idarktech on May 31, 2012 at 07:09 AM

    Glad it helps, vincent. Let me know if you have any other questions. Thanks!