V4: Apostrophe that is added inside of field label is shown encoded on live form

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    Asked on January 17, 2017 at 12:41 PM



    In the text accompanying my form, I use single quotes that work fine both in the form editor (4.0) and in response emails. But embedded on a web page, they appear as the character encoding (see screenshot). Any ideas?



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    Answered on January 17, 2017 at 02:19 PM

    I was that you have removed single quotes from your from. I have cloned your form and I was able to replicate same issue in V4.

    I will escalate this issue to our developers. Once this issue is resolved we will inform you via this thread.

    For now you can use Version 3 of our Form Builder to edit your field labels. You can switch to Version 3 on settings page of your account.

    Here is my demo form: https://form.jotform.com/70166077656967 

    Feel free to clone it.

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    Answered on January 23, 2017 at 10:22 AM

    Hello champioz,

    We're sorry the inconveniences. Encoding problem related with the questions labels is fixed.

    Thank you for contacting us.