What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is not redirecting to paypal

    Asked by ogmoffice on January 17, 2017 at 01:31 PM

    On our 2017 Tortoise Run Race Registration, I cannot get the payment wizard linked to actual payment. I think it has something to do with the page breaks on the form and the "proceed to checkout" button but I cannot figure out to make them link live, please help!

    Page URL:
    https://www.jotformpro.com/form/62515352150951?preview=true

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    JotForm Support

    Answered by BJoanna on January 17, 2017 at 03:21 PM

    I have inspected your form and your "proceed to checkout" button as actually next button that is redirecting to next page of your form. To resolve your issue you need to remove last page break field inside of the form and add Submit button.

    Here is my demo form: https://www.jotformpro.com/form/70165581635963 

    Feel free to test it and clone it.

    Hope this will help. Let us know if you need further assistance.