Form is not redirecting to paypal

  • ogmoffice
    Asked on January 17, 2017 at 1:31 PM

    On our 2017 Tortoise Run Race Registration, I cannot get the payment wizard linked to actual payment. I think it has something to do with the page breaks on the form and the "proceed to checkout" button but I cannot figure out to make them link live, please help!

  • BJoanna
    Replied on January 17, 2017 at 3:21 PM

    I have inspected your form and your "proceed to checkout" button as actually next button that is redirecting to next page of your form. To resolve your issue you need to remove last page break field inside of the form and add Submit button.

    Form is not redirecting to paypal Image 1 Screenshot 30

    Form is not redirecting to paypal Image 2 Screenshot 41

    Here is my demo form: https://www.jotformpro.com/form/70165581635963 

    Feel free to test it and clone it.

    Hope this will help. Let us know if you need further assistance.