Form not submitting on Internet Explorer or Safari

  • amandatg
    Asked on January 17, 2017 at 3:28 PM

    Hi There! Wondering why my form won't submit when users are using Safari or Internet Explorer? The submit button only says "please wait" and doesn't load.

    Jotform Thread 1037301 Screenshot
  • Mike_G JotForm Support
    Replied on January 17, 2017 at 5:55 PM

    To my understanding, the form in your screenshot is embedded on your website, correct?

    Can you tell us exactly how can we get to your form through your website, please?

    I have clicked the link you included in your post, however, I just got redirected to https://www.amazon.com/

    I would also like to take this opportunity to ask permission if we can make test submissions directly to your form, please?

    We will be looking forward to hearing from you again.

    Thank you.