What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not submitting on Internet Explorer or Safari

    Asked by amandatg on January 17, 2017 at 03:28 PM

    Hi There! Wondering why my form won't submit when users are using Safari or Internet Explorer? The submit button only says "please wait" and doesn't load.

    Page URL:

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    JotForm Support

    Answered by Mike_G on January 17, 2017 at 05:55 PM

    To my understanding, the form in your screenshot is embedded on your website, correct?

    Can you tell us exactly how can we get to your form through your website, please?

    I have clicked the link you included in your post, however, I just got redirected to https://www.amazon.com/

    I would also like to take this opportunity to ask permission if we can make test submissions directly to your form, please?

    We will be looking forward to hearing from you again.

    Thank you.