What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission storage question

    Asked by opi on January 17, 2017 at 03:40 PM
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    JotForm Support Manager

    Answered by Jeanette on January 17, 2017 at 06:26 PM

    It seems your account have gone beyond the storage limit for free accounts, which is 500. That means that if you do not upgrade, the oldest submissions will be deleted to match the 500 limit.

    My recommendation would be to download your submissions and delete them from your account to avoid loss data. Here is a guide to do the download: