What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to setup a payment confirmation page?

    Asked by Owendolyn on January 17, 2017 at 04:58 PM

    what kind of confirmation will my customers receive after placing an order?

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    JotForm Support

    Answered by Chriistian on January 17, 2017 at 08:53 PM

    The default appearance of the confirmation will be a Thank You message informing them that their submission is received. You can customize the appearance of the Thank You page once your user submits the form. Please see our guide here on Setting Up the Thank You Page

    You can also create your own custom confirmation page and redirect the user to there after submission. Please see this guide on Redirecting Users to a Different Page

    If you need further assistance, please let us know.
    Regards.