I've just made a form and I can't view it. It says it's disabled.

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    cgoell
    Asked on January 17, 2017 at 05:38 PM

    When I look at the form's setting it says that is enabled. I've even changed it to disabled and then back to enabled, but It doesn't work.

    https://form.jotform.com/70166246351149

    Thanks for your help.

    It HAD the word "password" in the title, but it did not ask for one in any of the fields. I removed that word, thinking that maybe your phishing software was alerted by it, but the form still doesn't work. Help!

    -Caroline

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    Chriistian
    Answered on January 17, 2017 at 09:58 PM

    Your account was auto-suspended by our phishing detector due to the password in your title and on one of the fields, so all your forms were disabled. 

    I understand you have removed the password in the title, but one of the fields still has the word password in it.

    I have now removed the word in that field to comply with our terms, and have reactivated your account. Your forms should be enabled now.
    Regards.

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    cgoell
    Answered on January 18, 2017 at 01:29 PM

    Hi, Christian,

    I found that the form still doesn't work.

    I deleted that form and it's integrated spreadsheet entirely, made a completely new one, was very careful not to use the word "Password" anywhere, and now even the NEW form is disabled. Please help!

    New URL below.

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    Jan
    Answered on January 18, 2017 at 02:27 PM

    I have now activated your account. Your account is now in good status. If you have any questions, let us know. Thank you.

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    cgoell
    Answered on January 18, 2017 at 02:32 PM

    Thank you!!!

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    Jan
    Answered on January 18, 2017 at 03:39 PM

    No worries. Let us know if you need further assistance. Thank you.