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    PCI Error During Transaction.

    Asked by annettedusa on January 17, 2017 at 06:17 PM

    I thought I had posted this a while ago but couldn't find it when I searched so I'll repost again. 


    My customer got an error message when he tried to pay his bill on my website. The message was PCI error during transaction. I did some research and I've checked the API key and it seems to be current. I have also checked the Business Type setting in Authorize.net and it is set to card not present. 

    Can anyone shed any light on this issue? The address for my form is:



    Thank you,


    Page URL:

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    JotForm Support

    Answered by Chriistian on January 17, 2017 at 10:16 PM

    This seems to be a duplicate thread regarding the same issue. To avoid any confusion, we recommend posting one thread per issue. Please see my colleague's response on your other thread here: https://www.jotform.com/answers/1037353 

    To view your posted threads, you can visit the Jotform forum page and click My Questions.