What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Are you going to delete my forms?

    Asked by CrispCuts on January 17, 2017 at 06:20 PM

    I spent the best part of 2016 designing my forms for my business and now you've decided to limit a free account to 5 forms.  Well I have 15 and am not taking any money yet to pay the monthly amount you charge for a bronze account. Does this mean you are going to delete some of my forms?   

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    JotForm Support

    Answered by Kevin_G on January 17, 2017 at 10:12 PM

    No, your forms will not be deleted, since you had those forms created before the limit was applied you were grandfathered and those forms will remain active until you decide to either archive or disable them. Do note that you cannot create new forms either, if you need to do it then you need to either disable some forms until reach the allowed number or upgrade your account.