Are you going to delete my forms?

  • CrispCuts
    Asked on January 17, 2017 at 6:20 PM

    I spent the best part of 2016 designing my forms for my business and now you've decided to limit a free account to 5 forms.  Well I have 15 and am not taking any money yet to pay the monthly amount you charge for a bronze account. Does this mean you are going to delete some of my forms?   

  • Kevin Support Team Lead
    Replied on January 17, 2017 at 10:12 PM

    No, your forms will not be deleted, since you had those forms created before the limit was applied you were grandfathered and those forms will remain active until you decide to either archive or disable them. Do note that you cannot create new forms either, if you need to do it then you need to either disable some forms until reach the allowed number or upgrade your account.