What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How ot switch to old version 3.

    Asked by amatthews18 on January 17, 2017 at 06:38 PM

    I feel that 4.0 is more difficult to work in. I'd like to get back to the last version if that is possible.


    Also, I was attempting to add Conditions to a field in my form and the logic was glitchy. I had selected my "If field 14 is equal to, then hide multiple..." and that was fine, but when I went to select which fields to hide, they were all out of order compared with the area above as well as with the actual form. I tried reloading the page, and completely closing jotform and reopening, all to no avail. My form refuses to give me logical conditions.


    What can I do?


    Thanks for your help!

    Amber Matthews

  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 17, 2017 at 10:30 PM

    Hello Amber,

    Please note that it is possible to switch to earlier version of form builder by changing the selection in your account setting page. Please check the screenshot below:


    Since your second question is a separate topic, I have moved it to a new thread so that we can address it separately. You will be answered here:  https://www.jotform.com/answers/1037664

    Thank you!