How to change the email that the form comes from?

  • Trocaire
    Asked on January 17, 2017 at 6:39 PM

    Is there a way to change the email that the form comes from?  The form will go to students as academic alerts and I want to be sure they open it rather than think it is spam.

    thanks

  • Chriistian Jotform Support
    Replied on January 17, 2017 at 10:22 PM

    If you have SMTP credentials, you can setup SMTP for the autoresponder so that you can use your own email address as the sender email instead of jotform. To set this up, please see our guide here: How to Setup SMTP for a Form

    Alternatively, you can also add custom address by verifying your email address. Please see this guide on How to Add a Custom Sender Address to an Email Alert.

    Please let us know if you need further assistance.
    Regards.