What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my conditions are not working?

    Asked by abeyrer on January 17, 2017 at 06:40 PM

    HSE Lax Ad Order Form 2016

    https://form.jotform.com/63406582445155

     

    My conditions to hide fields when another field are not working.  They were several weeks ago.

     

    Please advise

  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 17, 2017 at 10:32 PM

    I have checked your form and found that you have some conflicts in your conditions, for example, the condition below shows that you're hiding and showing the same field with the exact same selection: 

    The other conditions seem to be working fine, but I would suggest you to check them in order to find similar conflicts to the shown on the screenshot above. 

    Hope this helps. 

  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 17, 2017 at 10:33 PM

    You could try deleting or disabling one of the duplicated conditions: