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janosserfozoAsked on January 17, 2017 at 7:25 PM
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Jeanette JotForm SupportReplied on January 17, 2017 at 11:32 PM
The email recipients might be in our bounce list, please follow this guide in order to remove them yourself: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
To prevent further issues, you might need to apply your own SMTP settings, here is a more detailed guide about it:
https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues