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  • Profile Image

    How to disconnect Dwolla from a cloned form?

    Asked by roberttreatfarm on January 17, 2017 at 08:16 PM
    1. My primary form is the one titled '2017 CSA Application - DWOLLA'. I
    need to create another form with the same exact fields that is NOT tied to
    Dwolla. This 2nd form will only be used to capture data points and not $. I
    attempted to do this by cloning the primary form, it's called '2017 CSA
    Application - MAIL IN CHECK'. However, I can't figure out how to disconnect
    DWOLLA from the form. Please advise.
  • Profile Image
    JotForm Support

    Answered by Kiran on January 17, 2017 at 08:30 PM

    You may delete the payment field from the form by clicking on X icon of the field or click on delete option from the quick menu by right-clicking on the field. Please see the screenshot below:

    Hope this information helps! 

  • Profile Image

    Answered by roberttreatfarm on January 17, 2017 at 08:45 PM
    Please let me clarify, with the form '2017 CSA Application - MAIL IN CHECK'
    I need to capture all of the data fields currently outlined in the form.
    This form is strictly for data collection, not payment collection.
    Ultimately, when the person clicks 'Submit Order' I do not want them to be
    directed to Dwolla since the person will not be submitting payment (they
    will be mailing in a check instead). The person should only receive the
    thank you page and email confirmation.
    Therefore, how do I set the form up to only capture data and and direct to
    Dwolla when clicking 'Submit Order'?
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on January 18, 2017 at 12:09 AM

    I understand that you want to collect the product information as well without redirecting the form to Dwolla. Is that correct? If so, you may consider using Purchase order field from the payment fields to replace Dwolla. Please click on X icon to delete the Dwolla field and make sure that you are clicking on Yes when it is prompted to keep the products.

    When you add the Purchase order field to the form, the products will be added automatically. Since it is a Purchase order, there is no payment required and displays the Thank you page when the form is submitted.

    Thank you!