What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PayPal: Can users pay with credit card?

    Asked by joliedavis on January 17, 2017 at 10:39 PM

    Hi.  I have used the Paypal payment option on my forms as I couldn't find a credit card payment option.

    I was informed that people could use their credit cards with the Paypal option.  However it turns out they can only use their credit card if it is linked to Paypal?

    What happens if they don't have paypal but want to pay by credit card?

    Do you have a stand-alone feature where people can pay with debit or credit card?

    Kind regards,

    Jolie Davis



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    JotForm Support

    Answered by BJoanna on January 18, 2017 at 03:02 AM

    The standard PayPal tool will redirect each of your customer to the PayPal website payment page upon form submission and user can pay by their PayPal account or simply use the credit card option. 

    You may like to use PayPal Pro for payment integration in your form. The PayPal Pro tool can accept credit card payments directly from your form.

    Inside of this guide you can find difference between PayPal & PayPal Pro:


    Hope this will help. Let us know if you need further assistance.