What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can't i upgrade to the pro account?

    Asked by blueamigo on May 31, 2012 at 10:03 AM

    every time i try and upgrade to the pro account the link seems to not be working and we would like to upgrade urgently please?

    We only have 6 submissions left and require the upgrade to keep our work flow.

    If you could either upgrade us and send us the paypal request or repair thge link on your site and update us to the results that would be greatly appreciated.





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    JotForm Support

    Answered by liyam on May 31, 2012 at 10:10 AM

    Hello Glen.  Can you provide us more details on what happens when you click the upgrade button for Professional on the pricing page?