Hidden field shown on form

  • Profile Image
    painfree
    Asked on January 18, 2017 at 04:50 AM

    https://form.jotform.me/63291000087447

    I am experiencing problem with my form setting, being that i've hidden the total payable on the form so people wouldn't be able to edit the amount themselves, but when i check, the hidden fields are all shown in the form to public. please help. 

  • Profile Image
    candy
    Answered on January 18, 2017 at 06:33 AM

    Hello,

    I have checked your form and cloned it on my side in order to test it.

    I have seen that you have set the total payable hidden but it appears on the form without any conditions. So that, I have seen there is an issue.

    I have forwarded this thread to our software development team in order to fix this issue. You are going to be informed via this thread as soon as the issue will be fixed.

    Thank you for reporting us.

     

  • Profile Image
    painfree
    Answered on January 18, 2017 at 09:45 AM

    thanks for your prompt reply.

    in the meantime, is it possible to set the calculation box to be read-only, so people won't be able to change the price themselves? thanks

  • Profile Image
    candy
    Answered on January 18, 2017 at 09:59 AM

    Hello again,

    I have checked your form again. Unfortunately, I have seen that it is not possible to make the Form Calculation read-only in the form builder.

    But I have found a solution. You can inject CSS codes to your form in order to set the fields hidden.

    Please inject the following CSS codes into your form in order to set the total payable and calculation fields hidden:

    #id_43{display:none !important;}

    #id_44display:none !important;}

    And your form will be look like as the following screenshot below:

    I hope this helps. If you need further assistance, let us know.

    Thanks in advance.

  • Profile Image
    Scott
    Answered on January 18, 2017 at 10:49 AM

    Hey there,

    You do not need to inject CSS for the solution

    Just un-check the total payable field from the hide multiple condition:

    When you want to add a condition that aims to hid a field that is already hidden, it causes a bug that makes the hidden field shown.

    I forwarded this ticket to our developers and we will inform you when its fixed.