What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there an email alert about bouncing emails?

    Asked by RHemery on January 18, 2017 at 04:50 AM

    1) Is it ever possible to get an email or an alert is an email address is blocked so I know without checking the logs manually?

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    JotForm Support

    Answered by AIDAN on January 18, 2017 at 06:32 AM

    Hi, thank you for contacting us.

    When your email addressed gets into the bounce list, you usually get a popup box when you login to your account, informing you of that email, and providing you with two options: the option to remove that email from the bounce list, and the option to change your email address.

    With that said, it is always recommended to view your email history when you're in doubt, and if you find that your email is bouncing, you may remove the email from the bounce list.

    If you have more questions or need further assistance, please let us know. Thank you.