What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Access to my account

    Asked by Ann Smets  on January 18, 2017 at 05:09 AM

    Hello Aidan,

     

    The link you've send me yesterday to reset our login had already expired. I was unable to response to it immediately - so pls. resend it again using a.smets@edpnet (not i.plaetinck@edpnet.net) as we're unable to have access to this mailbox.

    I refer to support n°s 1484658831 and 1484669441  

     

    Thanks for your response in order to have this solved asap.

     

    KR, Ann

     

  • Profile Image
    JotForm Support

    Answered by candy on January 18, 2017 at 06:38 AM

    Hello,

    As per your request I've sent the information needed to reset your password to your email address a.smets@edpnet.net

    Please check your email and follow the instructions.

    if you have any problem, please let us know.

    Thank you.