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JOZEFINAAsked on January 18, 2017 at 5:47 AM
Good afternoon
We've been charged annual fee on 2/1/2017 from our bank account of $159 which is £133.44 per year.
Card number ending 7310. Would you be able to send me an invoice please.
Also I did not think you offer services in cost of $159.00?
Kind regards
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amyReplied on January 18, 2017 at 7:21 AM
Hi,
When I checked, I found a payment with this email address accounts@southerncountiescardeliveries.co.uk and this payment is associated with the account "edmundseddie".
Here is the invoice of your last payment:
As you can see from the screenshot, our annual fee of the economy plan is $99.75. You also paid $19.95 for VAT which isn't associated with us. However, I cannot say anything about the rest of the amount. Possibly it is currency conversion fee which is charged from your bank.
However, I cannot say anything about the rest of the amount. Possibly it is currency conversion fee which is charged from your bank. I would like to recommend you to contact your bank.
PS: You can check your invoices by clicking this link after you login to the account "edmundseddie".
If you need further assistance, please feel free to contact us.
Kindest Regards.