What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Image Preview Widget: We cannot upload anything

    Asked by SKGroup on January 18, 2017 at 06:58 AM

    image preview widget not working in 4.0

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    JotForm Support

    Answered by amy on January 18, 2017 at 08:37 AM


    I inspected the widget and I can replicate your issue. The uploading process does not proceed. I am escalating the issue to our developers.

    When we have any updates for it, you'll be informed by our developers via this thread.

    Thank you for reporting the issue. 

    Kindest regards.

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    JotForm Support

    Answered by amy on January 19, 2017 at 01:44 AM

    Hi again,

    You should click "Upload Image" button or you should submit your form to initiate the upload. It seems that the widget is working properly. 

    Please, would you review the .gif image which I shared with you below?

    Would you please try it again and if you encounter any problem could you please let us know?

    Thank you.