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    How to change emails recepient with conditions?

    Asked by ysmeninternational on January 18, 2017 at 09:23 AM
    2. Depending on the YMI Area selected the applicant is directed to a specific page to complete. There are 8 Areas and same number of pages with a submit button. Depending on the Area selected specific people should receive the submission. I have tried to set this up by attaching a 'change email recipient' to the field 'YMI Area' but in a test run everyone in my email lists received the form, although it should have only gone to SDS AFR. Any ideas how to solve/fix this?
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    JotForm Support

    Answered by seth on January 18, 2017 at 10:42 AM


    I see that you used two conditions to trigger two of your notification email alerts. In this case the other 6 email will be sent regardless of the conditions you created.

    I thin this is the reason why your email list received the emails.

    In other words, when one selects Africa, the SDS AFR email alert is triggered, and also other 6 emails alerts are triggered.

    You should assign 'change email recipient' conditions for the email alerts that you don't want to be triggered all the time.

    I hope this answer helps. Please don't hesitate to contact us for your further queries.


    All the best!