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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Getting a PayPal Express to work without errors

    Asked by Mastergardener1 on January 18, 2017 at 09:29 AM

    I have place the Playpal Express as our payment source. I have deleted it's infomration and done it twice to insure I pasted the information asked correctly'

    once I do a review and try to test the submission I get the following error message at the top of the screen each time 

    ERROR MESSAGE:

    (PayPal Express Error)

    an error has occured. Please contact form administrator for assistance

    (security error)

    Security Header is not valid)

    Page URL:
    https://www.jotform.com/build/63118322125142

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    JotForm Support

    Answered by Welvin on January 18, 2017 at 10:58 AM

    I don't see any issues with your configuration. Usually, the error is because of the extra spaces/characters in the API credentials but your keys are fine as far as I could see it. 

    Can you check your Paypal account if you have been approved for Express checkout payments? I would suggest reaching Paypal about this too. If you Paypal express is not yet activated, you can activate it here: https://www.paypal.com/US/webapps/mpp/express-checkout

    Please get back to us if you need further assistance.