What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Someone disabled my form. How is that possible, and how to fix it?

    Asked by catfreeman on January 18, 2017 at 10:21 AM

    I sent me form link to someone so she could try to copy my form, for her use. However, somehow she disabled my form. How can I fix it? I tried disabling and then enabling, and that did not work. 

    Page URL:
    https://form.jotform.com/63005389248156

  • Profile Image
    JotForm Support

    Answered by Jan on January 18, 2017 at 11:43 AM

    Your account is currently suspended. Our phishing detector tool automatically suspended your account. I checked your form and I can see that you were suspended  because of the word "Facebook" in the title and in the first field. Collecting sensitive information is not allowed here in JotForm, please check our terms of use.

    Sorry for the inconvenience. I have now activated your account since I can see that you are not using our services for phishing activity. May I ask how are you affiliated with USBorne?

    Thank you.