What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I collect bank details through form?

    Asked by Kim  on January 18, 2017 at 10:37 AM

    Hi - we are an LA based company and run events around the world. We have vendors who lecture at these events and pay them for their services via Transferwise. We are looking for a secure way to collect bank account details for payment to these vendors. Can I do that on JotForm?

     

    Kim

  • Profile Image
    JotForm Support

    Answered by Nik_C on January 18, 2017 at 11:41 AM

    Hello Kim,

    Yes, you can do that with JotForm. The best and, actually, the only way for collecting payments through our forms is by using Payment integrations. List of available payment processors you can find here: https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm

    If you need any assistance, please let us know.

    Thank you1

  • Profile Image

    Answered by Kim  on January 18, 2017 at 01:45 PM
    Hey Nick,
    As these are payments to our vendors for services and they do not take
    credit cards, we use Transferwise as it is the most cost efficient way to
    send money to places like Jakarta.
    If my form asks for bank account details, you are saying I will not be
    flagged and the account shut down. We tried Wufoo and they shut us down for
    that.
    ...
  • Profile Image
    JotForm Support

    Answered by Nik_C on January 18, 2017 at 02:02 PM

    Unfortunately, it is a similar situation here. It is against our Terms of use to collect credit card and any paying information from our forms. 

    What could be the closest to what you're trying to achieve is to use our Purchase order application https://apps.jotform.com/app/purchase_order_app which will allow you to create a form with products to sell, but without collecting payment information. But, you will not be able to collect payment information.

    Hope it helps.

    If you have any further questions please let us know.

    Thank you!