What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jumps to top of page when form submitted?

    Asked by krhill on January 18, 2017 at 10:42 AM

    Dear Jotform,

     

    I am not sure if this is due to your platform or not. But when a user enters the form the website takes them back to the top of the page. Is there a way to stop this?

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    JotForm Support

    Answered by liyam on January 18, 2017 at 11:59 AM

    Hello krhill,

    With your embed code, you can add the parameter ?nojump at the end of the URL source to prevent jumping to the top of the form.

    Example:

    <script src="https://www.jotform.com/jsform/1234567890?nojump"></script>

    If you are using an iframe, you can try adding the same on the iframe source:

    Example:

    <iframe frameborder="0" scrolling="no" style="width: 100%; height: 467px; border: medium none;" src="//form.jotformpro.com/form/1234567890?noJump" allowtransparency="true" onload="window.parent.scrollTo(0,0)" id="JotFormIFrame"></iframe>

    It would also be great if you can share with us the link to your page to be able to verify if the suggestion would work.

    If you have other questions or concerns, please let us know.

    Thanks.