Doing a test e-mail says my address is blocked - why

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chrishead
Asked on May 31, 2012 at 12:07 PM
The error code was as follows:

Message From Jotform

This email address is blocked by Jotform, please contact us.
Page URL:
http://www.dwcarandvanhire.com/TestForm31.5.12.html
- JotForm
- email
- style
- size
JotForm Support

liyam
Answered on May 31, 2012 at 12:15 PM

Your email service provider seems to have been blocking emails coming from us. And due to this, our system at the same time automatically added your email address to prevent our system from getting tagged as spam.

I have now removed your email address from the bounce list. You may want to contact your email service provider and have these IP address be whitelisted on their servers:

    188.138.116.138
    107.20.173.204
    174.34.57.218
    174.34.57.216
    174.34.57.214
    174.34.57.219
    208.117.50.251
    85.25.117.56

Please let us know if you still have other concerns.