What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Doing a test e-mail says my address is blocked - why

    Asked by chrishead on May 31, 2012 at 12:07 PM

    The error code was as follows:



    Message From Jotform

    This email address is blocked by Jotform, please contact us.
    Page URL:

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    JotForm Support

    Answered by liyam on May 31, 2012 at 12:15 PM

    Your email service provider seems to have been blocking emails coming from us.  And due to this, our system at the same time automatically added your email address to prevent our system from getting tagged as spam.

    I have now removed your email address from the bounce list.  You may want to contact your email service provider and have these IP address be whitelisted on their servers:

    Please let us know if you still have other concerns.