Doing a test e-mail says my address is blocked - why

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    Asked on May 31, 2012 at 12:07 PM

    The error code was as follows:



    Message From Jotform

    This email address is blocked by Jotform, please contact us.
  • Profile Image
    Answered on May 31, 2012 at 12:15 PM

    Your email service provider seems to have been blocking emails coming from us.  And due to this, our system at the same time automatically added your email address to prevent our system from getting tagged as spam.

    I have now removed your email address from the bounce list.  You may want to contact your email service provider and have these IP address be whitelisted on their servers:

    Please let us know if you still have other concerns.