What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form will not send via email

    Asked by atlantariding on January 18, 2017 at 11:37 AM


    I have sent the form successfully many times. Now when I try to copy the link and send via email, it says Error 404.

    Page URL:

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    JotForm Support

    Answered by Jan on January 18, 2017 at 12:50 PM

    I was able to open your form without any issues. Here's a screenshot:

    You said that the link won't open if you clicked it from an email message, is that correct? May I know if you are using webmail (Google Mail) or an email program (Outlook)?

    Please try to copy the link and paste it in the browser and see if that works. There's a chance that your email client doesn't allow to open links directly from the message.

    I will clear your form cache so that you forms will be refreshed from our servers.

    Hope that helps. Thank you.