My form will not send via email

  • atlantariding
    Asked on January 18, 2017 at 11:37 AM

     

    I have sent the form successfully many times. Now when I try to copy the link and send via email, it says Error 404.

  • Jan
    Replied on January 18, 2017 at 12:50 PM

    I was able to open your form without any issues. Here's a screenshot:

    My form will not send via email Image 1 Screenshot 20

    You said that the link won't open if you clicked it from an email message, is that correct? May I know if you are using webmail (Google Mail) or an email program (Outlook)?

    Please try to copy the link and paste it in the browser and see if that works. There's a chance that your email client doesn't allow to open links directly from the message.

    I will clear your form cache so that you forms will be refreshed from our servers.

    Hope that helps. Thank you.