One of my speakers was unable to submit a form yesterday.

  • wish4life
    Asked on January 18, 2017 at 12:06 PM

    Hi My form has been working beautifully, yesterday one of my speakers was unable to fill out the form. Is there a problem? I see that you're preparing to release 4.0 so I wondered if something got messed up.

     

     

  • Charlie
    Replied on January 18, 2017 at 1:21 PM

    Hi,

    May we know what is the error that your user is having? May we also know the form in question? I see you have 3 forms that are active this month. 

    I cloned your form titled "Making Mid-Life Magic - Speaker Data Collection" and tested it on my end, I was not able to replicate the issue. 

    One of my speakers was unable to submit a form yesterday Screenshot 20

     

    If you could also get some information on what the user's device or browser is using, that would help us better troubleshoot. 

    We'll wait for your response.